allmomdoesDate of publication
Title : Balsam Hill Christmas Tree Unboxing \u0026 Setup
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Horrid experience on our end. We have wanted this tree for many years.
First one......totally defective. Returned.
Second one.....looks great but 10 branches were not attached and 20+ lights were broken as if they were stepped on. Additionally, the top portion is bent at an angle that I cant even fix.
Customer service is beyond horrible. After over a month and many hours of just getting "hinge pins" and "lights" they are non-responsive.
We will never EVER purchase a Balsam Hill product again.
I'm happy yours worked but ours was 180 degrees opposite from what you had.